Refund & Cancellation Policy Last update 3 weeks ago
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Refund & Cancellation Policy
Last Updated: Sunday, 16 February 2025
1. Introduction
At Indilancers.com, we value our clients and freelancers. This policy outlines the conditions under which refunds and cancellations are processed.
2. Cancellation Policy
Clients can cancel an order before the freelancer starts working on it. Once work has begun, cancellation requests will be reviewed on a case-by-case basis.
3. Refund Policy
We offer a 100% money-back guarantee in cases where the freelancer fails to deliver the agreed-upon service or does not meet quality standards.
4. Refund Process
To request a refund, contact our support team at support@indilancers.com with details of your transaction and issue.
5. Dispute Resolution
If a dispute arises, our team will mediate between the client and freelancer to find a fair resolution.
6. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page.